Privacy Policy

Joe Pien Chartered Accountants, respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose your personal information when you use this website.

  1. INFORMATION WE COLLECT When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our website. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: these are data files that are placed on your device or computer and often include an anonymous unique identifier.
  • Log files: these track actions occurring on the website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

We also collect personal information that you voluntarily provide to us when you fill out a form, subscribe to our newsletter, or otherwise contact us through our website. The personal information we collect may include your name, email address, phone number, and any other information you choose to provide us. We refer to this information as “Contact Information.”

  1. HOW WE USE YOUR INFORMATION, We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website. We may also use your Contact Information to contact you with newsletters, marketing or promotional materials, and other information that may interest you.
  2. SHARING YOUR INFORMATION, We may share your personal information with third parties to help us use your personal information, as described above. For example, we may use Google Analytics to help us understand how our customers use our website – you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/.

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights otherwise.

  1. YOUR RIGHTS You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please get in touch with us through the contact information below.
  2. DATA RETENTION We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
  3. CHANGES TO THIS PRIVACY POLICY We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
  4. CONTACT US If you have any questions about this privacy policy or our use of your personal information, don’t hesitate to get in touch with us at info@pien.com.au.
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